800.571.2108 My Account | Shopping Bag (0)

FAQ’s

How can I track the status of my order?

email customerservice@chemocarekits.com, or track the package via the UPS website online with the number you were given when the product was shipped.

Where do the kits ship from?

Seattle, WA

Can I include a gift card with a personal message?

Yes. You can include a message with your order, free of charge.

Can I add more items to the kit?

Yes. At the time of ordering, you can add individual items to your shopping bag. The items will be included in your shipment.

What if a part or all of the kits items are damaged?

Your complete satisfaction is our ultimate goal. Please see our Return Policy. ChemoCareKits will issue a full refund or send a replacement kit if any or all of the products are damaged and if your original product is returned within 30 days of original delivery. If an individual item is damaged during shipment, please contact customer service for an individual item replacement.

How can I get information out to my community about your product?

We have brochures available and anyone can visit us online at www.chemocarekits.com. We can be reached via email: info@chemocarekits.com and our 800-571-2108 number for more information.

How do I determine the shipping charges on my order?

We offer four types of shipping. See our Shipping Options & Charges.

Will you charge sales tax on my order?

It depends where your order is being shipped to, currently only orders within the State of Washington will be taxed.

What methods of payment do you accept?

We accept Visa, MasterCard, Discover and PayPal. If you decide to pay by check or money order, please contact us at 800-571-2108

How do I know if ordering online is secure?

Protecting your information is a priority.

We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only chemocarekits.com is able to decode your information.

To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts, as well.

With regard to overall security, we always use industry standard encryption technologies when transferring and receiving data exchanged with our site. The facilities that house our servers are physically secured to protect against the loss, misuse or alteration of all data and information collected.

Standard Care Kit see all kits

$119.00
 

Deluxe Care Kit see all kits

$179.00
 

Our Story

In September of 2010, my sister, Piper, was diagnosed with breast cancer.

Prior to her first chemotherapy treatment we attended a “What to Expect from Chemotherapy” class together.
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